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"What could be the possible reasons for the unexpected $2000 CAD charge on my credit card statement, and how can I resolve this unexpected billing error?"

Credit card companies are obligated to investigate any billing errors reported by customers, including unexpected charges.

In Canada, the maximum liability for unauthorized transactions on a credit card is $50 CAD, as long as the cardholder reports the fraud to the issuer in a timely manner.

A temporary credit card number, also known as a virtual account number, can be used to make purchases online or over the phone, adding an extra layer of security.

If a charge on your credit card statement is unfamiliar, try searching the merchant name online to see if it matches a recent purchase you made.

If a charge is unauthorized, contact the merchant immediately to dispute the transaction and request a refund.

Credit card issuers typically have a time limit for reporting billing errors, usually 60 days from the date of the statement on which the error appeared.

In some cases, credit card companies may require customers to provide written documentation, such as receipts or police reports, to support their dispute.

Once a dispute is initiated, the credit card company will typically temporarily remove the charge from the customer's account while investigating.

If the dispute is resolved in the customer's favor, the credit card company will remove the charge from the customer's account and may also reimburse any related fees.

Credit card companies use a variety of methods to detect and prevent fraudulent activity, including machine learning algorithms and human analysts.

Some credit card issuers offer features such as real-time transaction monitoring, account alerts, and temporary card deactivation to help customers protect themselves from fraud.

In Canada, the principle of "liability shift" means that if a merchant fails to comply with payment card industry (PCI) standards, they may be held liable for any resulting fraud.

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